September is a month of public holidays! We had another four-day weekend to chill and relax. So, we decided to do a KL city staycation to avoid driving along the Plus highway outstation with the two million travelers. However, the plan did not pan out.
A little past midnight on the night before our staycation, I received a WhatsApp notification informing us that our host had canceled our booking. Unfortunately, I did not see the message until the next morning. It was unbelievable, as it was the first time I had encountered such an issue on booking.com!
The poorly written message stated that the air conditioning in the apartment was not functioning. Upon testing, the electricity sparked and caused the main switch to shut down. Although the caretaker tried to fix it, the service provider decided to replace the air conditioning unit. However, they are unable to do so because it was a public holiday. Hrmph! What an elaborate reasoning! Or should I say, excuse?
By the way, I feel I need to write a bad review for this experience on the Booking app to highlight the incredulous last-minute reason and cancellation by the host. I need to navigate my way through the app or website to do this. What if I came from another state? All my plans would have been up in smoke!
We decided to still stick to our plans for all the activities and brush aside the disappointment. After all, there was a full refund for the cancellation. It was them who initiated the cancellation, not me after all.
In the end, the weekend turned out pretty relaxing. We ate, we walked, we braved the crowds, and we saw interesting things. The difference is that we came back home to sleep in our rooms, not in an apartment overlooking KLCC with faulty air conditioning.
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